Small Businesses & solopreneurs
Answer inquiries while you focus on client work. Share a link from email or social — no website required.
Always on for your customers
Your 24/7 online customer service desk
Built for small businesses, professional practices, and businesses of every size — from your first client to enterprise scale. Let customers interact with your business anywhere: better online presence, your branding, and a strategy that fits how you work, with an integrated CRM. Answer inquiries around the clock, stay in full control of communications and information, and significantly reduce operations cost and time.
Explore Customer PipelineWho it's for
One service desk — any size, any industry
Whether you work alone, run a professional practice, or manage a team, Customer Pipeline adapts to how you serve customers today.
Professional services
Law, accounting, consulting, creative agencies, and more — help prospects understand your offer before they book.
Small & local businesses
Shops, clinics, trades, and hospitality — give every visitor a clear path to pricing, hours, and how to reach you.
Growing companies
Handle more inquiries without adding desk staff. Keep answers consistent as your team and content grow.
Multi-location & enterprise
Scale coverage across sites and brands while you stay in control of what customers see and hear.
With or without a website
Paste your FAQ if you are just getting started, or connect your site when you are ready — same service desk either way.
Why you need a service desk online
- Questions go unanswered when you are busy
- Customers cannot find product or service details
- Visitors leave before they understand what you offer
A live service desk that never clocks out — whether you are a small business, a professional practice, or a team across multiple locations.